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Shipping Charges
Shipping:
We use Royal Mail / Consignia to ship all our parcels. We will update your account immediately we have despatched the items. If you have any queries regarding delivery please contact Royal Mail or your local postal delivery service. If you want to insure any items before despatch please contact us by email before placing an order.

Shipping Costs:
Our site will automatically work out the shipping costs for you when you get to the check out but the table below shows you how your shipping cost has been worked out.

Qty of products UK Europe World Zone 1 World Zone 2
1 £1.50 £2.50 £3.50 £4.00
2 £3.00 £5.00 £7.00 £8.00
3 £4.50 £7.50 £10.50 £12.00
4 £6.00 £10.00 £14.00 £16.00
Maximum Cost £12.00 £15.00 £25.00 £30.00

 

Europe: Includes Western and Eastern Europe and the republic of Ireland.
Zone 1: The Americas, Middle East, Africa, India Sub-continent, most of SE Asia including Hong Kong.
Zone 2: Rest of the world.

If you are unsure of your zone you can click here to find out your zone

Delivery Times:
We use Royal Mail/Consignia's first class post for UK deliveries and air mail for the rest of the world. Estimated delivery times are as follows and are determined by your local delivery services.
UK 4 - 5 working days
Europe 7 - 10 working days
Rest of World 2 - 3 weeks approximately.
Our despatch department is closed on Saturday from 11.00am and all day Sunday

Stock Availability:
If the items you have ordered are in stock, we should despatch your order within one working day of receiving it.
If part of your order is not in stock we will email you with all the details and notify you on your invoice. Generally out of stock items add a delay of 7-10 days to an order. If you have several items on order those in stock will be shipped to you immediately and the rest of your order will be sent out as soon as it arrives in our warehouse.

Unexpected Changes in Availability:
Occasionally suppliers notify us of changes in availability or price after an order has been placed with them. If this is the case there may be a delay in your order and we will notify you of the situation immediately. If a product is no longer available it will be cancelled from your order and you will be refunded the product amount and your postage cost will also change to reflect the unavailable item. Again we will email you to let you know this has happened.

Returns
You can return any product to us if it is defective or was not the product you ordered.
Please enclose a copy of your original invoice to
Sheet Music World / Pickwick Music
2, Cross Street
Ryde
Isle of Wight
PO33 2AA
England

We will then be able to refund your charge including carriage.